Legal
Privacy Policy
This page is maintained by STENCIL - TECH LIMITED to explain how personal information submitted through this website is handled.
Who we are
This website is operated by STENCIL - TECH LIMITED (Company No. 06189171), the specialist resin bound surfacing division of the Stencil-Tech Group, trading as Resi-Tech. Our operational address is Unit 1–7, Uplands Industrial Estate, Mere Way, Wyton, Huntingdon, Cambridgeshire, PE28 2JZ. Our registered office is Norfolk House, 4 Station Road, St Ives, Cambridgeshire, PE27 5AF.
Information we collect
When you request a quote, contact us, or subscribe to updates, we may collect your name, email address, phone number, postal address, and details of the project you are enquiring about. Our website may also collect anonymous usage data via cookies — see our Cookie Policy for more.
How we use your information
- To respond to your enquiry and provide a written quotation.
- To arrange a site survey and, if you proceed, to deliver your installation.
- To provide aftercare, guarantee documentation and maintenance advice.
- To comply with our legal, accounting and regulatory obligations.
Sharing your information
We do not sell your personal information. We may share it with trusted service providers (for example, our email, IT and accounting providers) strictly for the purposes above, and with regulators or authorities where required by law.
Retention
We keep enquiry data for as long as needed to respond to your request and for a reasonable follow-up period afterwards. Customer records are retained for the duration of the guarantee period and for statutory limitation periods thereafter.
Your rights
Under UK GDPR you have the right to access, correct, delete, restrict or object to our processing of your personal data, and to data portability. To exercise any of these rights, email fredadams1993@gmail.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Contact
Data protection queries: fredadams1993@gmail.com · 01480 435 919.
This policy is provided for information and is intended to be reviewed and updated by the business as its data handling practices evolve.
